Legal notice

This is a courtesy translation. In case of any discrepancy, the Spanish version prevails, and Colombian law and courts apply.

The binding text is the Spanish-language version of this legal notice, published in the Spanish section of this site under the same name. If you need the authoritative wording, please refer to that version.

This website, available at cautia.ai, is owned by [TODO(legal): legal name], a company incorporated under the laws of the Republic of Colombia, with tax ID (NIT) [TODO(legal): NIT], domiciled at [TODO(legal): city and address].

Contact details: hola@cautia.ai, phone [TODO(legal): contact phone].

“cautia” is the commercial name of the operations platform for insurance agencies and brokers developed by somos ELIAs. [TODO(legal): confirm the corporate relationship to be disclosed here between somos ELIAs and cautia].

This notice governs access to and use of the site, together with the terms and conditions and the personal data processing policy, which complement it.

Accessing the site implies acceptance of these conditions. If you do not agree, you must not use it.

All elements of the site — texts, structure, design, graphics, symbol, source code and databases — are protected by intellectual and industrial property rules and belong to cautia or to third parties that have authorised their use.

Reproduction, distribution, public communication or transformation of those elements for commercial purposes without prior written authorisation is prohibited, except for partial reproduction citing the source for informational or professional use.

[TODO(legal): verify the registration status of the trademarks “cautia” and “somos ELIAs” before the Superintendence of Industry and Commerce before publishing statements about trademark ownership].

This site mentions and displays trademarks, trade names and logos of insurance carriers and other providers. Those trademarks belong to their respective owners.

Their use is strictly nominative: it serves to identify the document formats that the cautia platform can read and process. It implies no commercial relationship, alliance, sponsorship, endorsement or authorisation from those companies, nor does it suggest that cautia markets their products.

If the owner of a trademark considers that its use on this site exceeds what is necessary for that purpose, they may write to hola@cautia.ai and we will address the request.

cautia is not an insurance company, an agency, a broker or an insurance agent, and is not registered as an intermediary. It does not market policies, does not provide insurance advice and has no contractual relationship with its clients insured parties.

cautia services are provided to insurance agencies and brokers, who keep the relationship with the financial consumer, review the documents and answer to them under the applicable regulation.

Comparison tables and other documents produced by the platform are internal working tools of the contracting agency and constitute provisional quotations that do not imply acceptance of the risk by any insurance carrier.

The information published on this site is informational and commercial in nature, may change without prior notice and does not constitute a binding offer or advice of any kind.

cautia is not liable for damages arising from the use of the site, from the inability to access it or from the presence of viruses or other harmful elements introduced by third parties, to the maximum extent permitted by law. This limitation does not cover cases of wilful misconduct or gross negligence.

Links to third-party sites are offered for reference only; cautia does not control their content and assumes no responsibility for it.

This legal notice is governed by the laws of the Republic of Colombia. Any dispute shall be submitted to the Colombian courts.

This notice is in force from [TODO(legal): effective date] and is published on this page with its update date visible.

For any matter related to this legal notice you may write to hola@cautia.ai or to [TODO(legal): address for notices].

This document must be reviewed by a Colombian lawyer before its final publication.